S5 E7 Fintech Files - The ROI of Inclusion

Tune into this bonus International Women’s Day episode diving into how representation and inclusive leadership translate into stronger innovation, better decision-making, and measurable business impact across financial services.
Promo for Fintech Files Episode 7 on inclusion with four women smiling against a dark background.
Promo for Fintech Files Episode 7 on inclusion with four women smiling against a dark background.
Podcast
March 11, 2026
BCG Platinion logo with Fintech Files and insights on tech text on dark background.

What do we gain when we invest in others?

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In this bonus International Women’s Day episode of Fintech Files, we bring this year’s theme — #GivetoGain — into the world of fintech.

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From financial literacy and flexible savings models to inclusive product design and ethical AI, our guests demonstrate how investing in access, representation, and community drives measurable business outcomes far beyond goodwill.

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Featuring Amanda Estiverne-Colas, Jacqueline O’Flanagan, Reem Ikram, and Vera Futorjanski, four leaders across financial services share firsthand insights on how inclusive ecosystems unlock opportunity at scale. Listen here.

https://www.youtube-nocookie.com/embed/QAg48XnoIX8
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Featured

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Phil Gerrard

Manager Director
London, United Kingdom

Tom is an Engineering Lead based in the London office. He has vast experience delivering products and services with a human centered approach – including artificial intelligence solutions at scale and new startup ventures across a wide range of industries. Covering topics ranging from privacy enhancing AI to digital consortium design, he brings expertise in open innovation’s evolving role in solving high impact issues such as climate action, healthcare and online privacy.

Annika Melchert

Riyadh
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Saudi Arabia

Annika Melchert is a Principal in the Riyadh Office and the podcast co-host of Fintech Files Podcast.

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As an expert in modern banking, she guides fintechs and incumbent banks on their technology build, integration strategies, and digital transformations.

Nora Hocke

Sydney
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Australia

Nora is a member of the BCG Platinion Agile chapter and the Neobank and FinTech initiative and Co-Host of the Fintech Files Podcast.

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Nora is an expert in IT strategy and agile ways of working. By combining her expertise in banking and emerging technologies, she has delivered IT strategies, next-gen target architectures, and agile operating models for fintech and incumbent banks across the globe.

Bianca Lopes

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Originally from Brazil and currently based in Denmark, Bianca is an entrepreneur and economist with a remarkable background in digital identity and biometrics.

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Throughout her career, Bianca has supported over 40 financial institutions and 8 governments, reshaping their approach to technology, reimagining identity, and driving innovation agendas.